Vancouver, BC (August 23, 2012) Award-winning value-added reseller Plus Computer Solutions is making a technical support program available to all clients who need to troubleshoot and fix problems with their Accpac accounting software. The company employs the only fully staffed full-time Telephone Support Program in BC, one designed to immediately help clients resolve their software issues.
The Technical Support Program PROVIDES an acronym which stands for Priority access to a professional team, Response times guaranteed, Offers client perks, Virtual assistance through desktop support, Inside info, Direct access to a self-service client centre, Expertise, and Safety. This system gives clients the best possible assistance and helps them maximize their Accpac software investment.
Apart from their full-time Telephone Support Program, Plus Computer Solutions also troubleshoots Accpac software on-site or via an internet meeting tool called Webex. Consulting rates apply to all on-site services.
In line with the Accpac accounting software solutions they provide, Plus Computer Solutions offers a service called Confidence Boost. This service uncovers cost-saving opportunities, creates cost/benefit
analyses and develops functional requirements analyses for clients. It analyzes current business operations to determine the potential value of an ERP system to an organization.
Plus Computer Solutions even compares their Confidence Boost findings with those from other vendors to further help clients make informed decisions. Clients are therefore sure of getting in-depth analyses before they even take on a project with Plus Computer Solutions.
Clients who run similar ERP software platforms are also welcome to consult Plus Computer Solutions for technical support. Plus Computer Solutions Telephone Support Program is open Mondays through Fridays during regular business hours. For 24/7 support, contact Plus Computer Solutions by visiting www.Plus.ca.
About Plus Computer Solutions
Plus Computer Solutions is an award-winning ERP Consulting firm specializing in Sage 300 ERP software, Intacct Cloud ERP, and Sage CRM. The company designs each of their service packages around client needs to ensure that all business challenges are addressed. Plus Computer Solutions has been in business since 1991 and has performed more than 2,000 business software implementations to date.